Online Order Forensics Audit – Fiduciary Expert

Online Orders Forensic Audit uncovers overcharges, missing credits and deposit issues

All online food ordering websites such as but not limited to: Eat24, Delivery.com, EatStreet, BeyondMenu, Slice (fka MyPizza), OrderAhead, Foodler, LABite, DoorDash, Postmates, Caviar, Uber Eats, AmazonFresh, Clorder; all others including mixed fee or fixed flat fee ordering apps such as ChowNow, MenuStar, qmenu (and any others) and customer loyalty apps such as Belly, FiveStar (and any others) may have overcharged or failed to credit your restaurant for canceled orders, marketing commissions, higher placement fees, delivery mistakes, or failed to make deposits, etc.

When was the last time, you carefully checked your statements, confirmed your menu prices, extra items, beverage price changes, correct number of orders, order adjustment credits and deposits?

Going on our tenth year now, since 2010 we have independent, direct, hands-on expert experience with GrubHub, Seamless, DoorDash, Postmates, UberEats and every other platform in the online order space and since 2003 independent fiduciary expert, investment, stock market, securities, futures, options, margin, commissions, fees, compensation, employment, accounting, tracing, valuation and damages expert consulting services to help you determine and get the biggest refund and credit you are entitled to as fast as possible!

SUPPORT: Clients enjoy support that is simple and convenient. All it takes is a text, call or email, no 800 numbers, waiting on hold for customer service or webforms. Recently here in LA we had rain, in LA it leads to business problems. We can’t stop the rain but we can keep you from losing sales if your card processor, LADWP power or WiFi went down. The good news is our clients just keep on rolling and so can you.

 Vision/Strategy/Plan/CashFlow/Profits/Value

OLO|Mix is dedicated to helping its clients create, track and optimize revenues, investments, costs, exposures, profits and value. Companies need to go beyond highlight, summary level reporting and get a detailed understanding of what they have purchased and value their time, attention, energy, staffing and media investment is generating. Why? Because the data is readily available with affordable plans and services popping up daily.

When it comes to media: advertising, promotion and marketing or PR agency contracts, rates and incentive structures (or not) many companies have chosen OLO|Mix to “follow the money,” including social, electronic and traditional media purchases.

It’s also important to know how intermediaries (including functional intermediaries such as in-house marketing, advertising and or promotional staff and other advisers) are being used—and at what cost—so that the maximum amount of spend goes toward effective media, in other words, stuff that works. And if you feel you’re not getting the transparency and cooperation you need, OLO|Mix makes sure you’ve got best in class contract audit and content rights. In the exceptional case, running the program directly in-house may improve speed, quality, and overall performance if one has the capabilities required to do so, not impossible but rare nonetheless.

“You don’t know what you don’t know” using a team working-together approach tends to bring out the best ideas and solutions for you.

Expert Network We have over 40 years’ experience in hospitality, foodservice and beverage with a broad and in-depth consulting experience and deep connections to experts with an additional 165 years’ experience of direct, hands- on corporate governance, management, operational, design, concept, start-up, construction, equipment, HVAC, food safety, furniture and fixtures (repair, maintenance, purchase financing), insurance, workmen’s compensation, CA Department of Tax and Fee Administration CADTFA (fka BOE) sales tax, financial, IRS and CA FTB taxes, accounting, bookkeeping, valuation (custom metrics, benchmarking), advertising, promotion, marketing, social media and internet SEO (search engine optimization) solutions.

24 / 7 Emergency Assistance is available

Why hire us as your consultant? We’ll provide an objective, independent evaluation of your operation and to help show you’ve acted prudently, protect yourself and your assets. We’ve found small and medium-sized business owners’ operational “running the business” tends to leaves gaps and exposures to liability and sluggish, sub-optimal performance. In addition, you may have certain legal, contract obligations or perhaps owe a fiduciary duty to your investors, creditors, partners and shareholders including such as a family trust, family limited partners or LLC members and or friends who have invested or loaned the business money. * We are not attorneys, we coordinate your legal needs with our nationwide, best in class network of legal experts, asset protection and or tax attorneys.

Lessons learned like never before:

When it comes to finding out all-in costs in time, money and delays causing lost-once-in-a-feed-opportunities to slip away many companies discover they forgot to keep up with the most basic internet age rule; technology, social media and SaaS (cloud services) in particular do not sleep, they are changing in real-time and if left unattended even for a month can and do change drastically. Savvy competitors can spot this in real-time, like never before. Fortunes, brands, and careers will be made and lost because of this transparency.

When SMB’s maintain disciplined watch over spends they improve their information set and get better metrics. An independent boutique agency such as OLO|Mix monitors critical revenue, cost, investment, exposure, risk and value factors and enables companies to ask better questions about position and spend leading to greater safety, security and value.

contact@fiduciaryexpert.com (310) 943-6509 (415) 967-4099